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The Barista's Brew
When customers become coffee critics
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I had a customer complain that their cappuccino wasn't artistic enough. I said, "Sorry, I'm a barista, not a baristist." If you want a masterpiece in your cup, go buy a latte from Picasso.
The Fast-Food Fiasco
The drive-thru struggle
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Someone once asked me, "Is your ice cream machine working?" I replied, "I don't know, is your ability to make decisions working?" Because seriously, asking for ice cream at a fast-food place is like searching for a unicorn in a parking lot.
The Hotel Housekeeper's Havoc
Guests with peculiar requests
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One guest left a note saying, "Please make the bed with me in it." I'm not sure if they wanted a cozy nap or if they thought I moonlight as a magician. Sorry, but I can't make a bed with a human in it. That's a whole different skill set.
The Retail Register Rumble
Dealing with difficult customers
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A customer wanted to speak to the manager because we didn't have a certain item in stock. I said, "Sure, I'll get the manager, but just so you know, they're in the back, having a therapy session after dealing with customers who think the store is their personal shopping concierge.
The Tech Support Tango
Explaining technology to the technologically challenged
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A lady called, saying, "My computer is making a weird noise." I asked her to describe it. She said, "It goes 'clickety-clickety-click.'" I said, "Ma'am, that's not a computer problem; that's your keyboard. You're typing.
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